Document Requests - Transcripts, Statements, Bank letters, CAS.
You are very welcome to collect a standard Statement of Attendance / Council Tax Letter / Letter to open a bank account at the Student Hub.
Before requesting a letter to open a bank account please ensure that your home and term-time addresses are up to date on Student e-Service. Please note that we cannot issue a bank letter unless you include with your request the name and branch address of the bank where you will be opening the account. This applies to requests made in person at the Student Hub, and to those made via email, to records@imperial.ac.uk
Please take your College ID card with you and the Hub will print a copy of the document.
The Hub is on the third floor of the Sherfield Building on the South Kensington Campus and is open from 09.30-17.00 Monday, Tuesday, Thursday and Friday and from 10.00-17.00 on Wednesdays.
Alternatively, we can mail it to you. If you prefer this option please email records@imperial.ac.uk stating which document you require, your CID and the address it should be posted to. Please note that it can take up to 5 working days to post your document.
Visa letters / CAS Requests
The Imperial College International Office is able to give assistance and advice on a wide range of student-related visa and immigration issues. You are advised to consult the International Office website or if you have any further queries, or would like to discuss your particular situation please email the International Office.
Students wishing to apply for a Certificate of Acceptance for Study (CAS) or a visa letter should complete the Request for CAS or Visa Letter form. Students applying to extend their current Student Visa no longer require a letter from the College. They will instead need to request a CAS using this form. Students applying for other types of visa, e.g. Post Study Work Visa or Student Visitor Visa can request a letter using the same form. Completed forms should be submitted in person to the Student Hub or emailed to records@imperial.ac.uk. Please note that it can take up to 5 working days to post your document.
Confirmation of Degree
Students who have completed their studies and have been awarded their degree can request a statement confirming their degree result. Please note that we can only issue this once your exam board has met and the degree result has been notified to the Registry and released. Students will receive an email from the Registry informing them that their final results are available on Student e-Service. Letters can be obtained either at the Student Hub or by emailing the Records team, stating the address it should be posted to. Please note that it can take up to 5 working days to post your document.
Transcripts
Transcripts (document listing courses taken and marks obtained) can be obtained from the Student Hub (Level 3, Sherfield Building, South Kensington Campus) or by emailing records@imperial.ac.uk. The request must be made in writing by completing a transcript request form, posted to the Records Team, Registry, Imperial College London, Level 3, Sherfield Building, London, SW7 2AZ, or by emailing records@imperial.ac.uk. Request forms are also available from the Student Hub.
Production times for transcripts vary depending on your course and the year you commenced your studies. The following table provides a guide:
| Date and Type of Registration | Timescale |
|---|---|
| Undergraduate students who commenced their studies in 2006 or later | Immediate collection at the Student Hub or posted out the same working day |
| Postgraduate students who commenced their studies in 2007 or later | Immediate collection at the Student Hub or posted out the same working day |
| Undergraduate students who commenced their studies between 2003 and 2006 | 5 working days |
| Postgraduate students who commenced their studies between 2003 and 2007 | 5 working days |
| Undergraduate students who commenced their studies in 2002 or before | 10 working days |
| Postgraduate students who commenced their studies in 2002 or before | 10 working days |
| Students from Wye College/Wye Campus, Royal Postgraduate Medical School or Charing Cross and Westminster Medical School who commenced their studies in 2005 or before | 15 working days |
Please note: If you are expecting examination results, please wait until you have received your results via student e-service before you request a transcript. Advance requests will not be stored and therefore not actioned.
